Terms & Conditions

1. Parts Condition

All parts are tested, inspected, and verified prior to shipment unless otherwise stated. Cosmetic condition may vary. Photos shown may be representative of current inventory.

2. Warranty Policy

Unless otherwise stated, tested parts include a 90-day limited warranty from the date of shipment.

Warranty coverage applies to functional defects only and does not cover misuse, improper installation, physical damage, power-related damage, or system-related failures outside the supplied part.

3. Exchange Parts & Core Returns

Exchange pricing requires the return of a repairable core unless otherwise stated. Cores must be received within 14 days of delivery.

A grace period may be allowed up to a total of 30 days from the original delivery date. After 30 days, the exchange part may no longer be eligible for credit, refund, or core adjustment.

4. Returns

Returns must be requested within 14 days of delivery and require prior authorization from Apogee.

Parts returned without authorization may not be accepted.

Returned parts must be in the same condition as received and must not show signs of damage, modification, improper installation, or misuse.

5. Non-Returnable Items

Special-order parts, as-is parts, installed electrical components, damaged parts, and parts returned after the approved return period may not be eligible for credit or refund.

6. Shipping

Customers are responsible for return shipping unless otherwise approved in writing.

Parts must be packaged properly to prevent damage during transit.

7. Refunds & Credits

Refunds or credits are issued only after the returned part or core has been received, inspected, and approved by Apogee C-Arm Parts.

8. Compatibility

Customers are responsible for confirming part number, system compatibility, and application before purchase.

Apogee may assist with verification when photos, system model, serial number, or part number are provided.

9. Limitation of Liability

Apogee C-Arm Parts is not responsible for labor costs, installation costs, downtime, lost revenue, shipping delays, or consequential damages related to the use or installation of any part.

10. Contact

For returns, warranty claims, or exchange questions, contact Apogee C-Arm Parts before shipping any item back.